NU3268 - DEVELOPING LEADERSHIP SKILLS

SUBJECT CODE – NU3268
SUBJECT NAME – DEVELOPING LEADERSHIP SKILLS
UNIVERSITY NAME – UNIVERSITY OF CENTRAL LANCASHIRE

Main reason behind teaching leadership skills to students is to give them required skills to achieve their goals in life. It provides them with confidence to make decisions independently. Effective and good leaders possess good communication skills, motivate their team, are flexible to solve problems in the workplace and aim to achieve organisational goals effectively and efficiently.

As a leader you should establish a steady flow of communication between you and your team members either through open door communication or regular conversation with the team.

As a leader you must ensure that your employees are motivated. Motivated employees work more efficiently and effectively to achieve organisational goals.

A leader should be able to build trust within its team. Employees should be comfortable in sharing their problems, ideas and opinions with the leader. Leader should be honest.

A leader should have creative and analytical thinking. Employees are impressed by the leader who undertakes unique paths and solutions to reach the goal.

A positive attitude can go a long way in the office. A leader should be able to create a positive environment in the workplace.

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What are you going to be talking about and why?

What is the service improvement that you are reflecting on?

What were the drivers for this service improvement?

What is service improvement?

Why is it important that we continually improve services in health and social care?

1. Analyse the extent to which personal and professional values, attitudes and behaviours
influence health and social care improvement and service delivery.
What are the personal and professional values required of a good leader? Consider your
organisational values, the 6 Cs of nursing and your own personal values?

What are the attitudes and behaviours of a good leader?

How do leaders with these good values, behaviours and attitudes contribute to improving care?
If we have leaders with poor attitudes and behaviours what is the impact?

Why is it important to have values based leadership? What are the consequences if we have poor leaders in health and social care?

2. Evaluate the extent to which team effort and team working can affect the quality of care
experienced by patients/ service users and their families/ carers.

What are the qualities and behaviours of an effective high functioning team?

What types of staff are effective teams made up of?

Why do we need good teamwork in health and social care?

What are the consequences of having conflict in teams?

How will conflict in teams' impact on the quality of care delivered?

Why is it important that teams are well led?

3. Analyse the attributes and skills of effective leadership in complex teams and complex organisations?

What skills and attributes are required of good leaders?

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